Our recruitment process is designed to ensure that we are capable of providing our client with highly qualified and reliable personnel. In our experience, the most effective method of ensuring this is to first focus our recruitment efforts on identifying and retaining our most highly qualified staff. After we have identified these officers, we begin recruiting externally to fill any open positions. In addition to the regularly scheduled staff, We also develop and maintains a reserve force equal to 20% of the clients' regularly scheduled staff to ensure coverage for absentees, service disruption, or other unforeseen situations.

We are committed to hiring the most qualified employees to keep our clients secure and protected. As a result, we utilize various methods to identify candidates that match the profile, character, and skills required for each client's unique needs. These candidates may include prior service military personnel, police, active security officers, and security trained enforcement students and/or graduates.

Prior to employment all candidates are screened using criminal, personal, and professional background checks, medical examinations, and a minimum 7-Panel drug screening. Additionally, the validity of each candidate's state credentials are also verified. In addition to the initial drug screen, all employees are subject to random and targeted drug screening requirements, in accordance with our Drug Free Workplace policy, a copy of which is available for inspection.

In order to conduct comprehensive background checks and employment verification, we utilize SAPS systems. Through their state-of-the-art solutions, we are able to complete criminal records checks (either by region, province, or nationally), sex offender registry checks, social security trace searches, as well as other various employment screenings.

As a matter of policy we do not employ convicted felons or candidates with misdemeanor convictions relating to domestic violence or aggressive behavior. As an additional screening measure, prior to placement at a client site, we can review individual candidate files with client contacts to assess suitability. In addition to the aforementioned screenings, we also conduct:

  • Literacy Assessments
  • Employment verifications through work and personal references for upto 5 years

We further verify that each candidate:

  • is a South African citizen or lawful permanent resident of South Africa and has a valid identification document
  • meets the minimum age requirement (21 years of age or older)
  • has attained a high school or security training certification
  • can speak and understand basic english
  • received a favorable medical assessment if required in the scope of work
  • has a valid copy of all required licensing credentials
  • has a valid copy of all required licensing credentials

All officers can be medically screened prior to assignment by a qualified M.D. specializing in occupational health assessments. We also conduct Physical Fitness and Agility Tests when required by government or client standards.

Following hire, all employees are subject to random drug, background, and driver checks annually. In fact, we require that 25% of our total workforce undergo random drug screening quarterly. Any arrests, convictions, incarcerations, traffic violations, citations will be immediately reported to the clients.

Employee Benefits and Incentive Programs: Our staff retention rate is one of the highest in the industry and we employ several measures to maintain this standard. We offer all full-time security officers a benefits program that includes health insurance, direct deposit employee payroll or debit card option and in each instance wages and benefits will meet or exceed the applicable wage determination or collectively bargained wages.

Commendations and Recommendations: We reward a variety of performance initiatives. Our Officer of the Month award is a certificate of acknowledgement and is published in a company wide newsletter along with a cash stipend for exceptional performance. Excellent attendance and outstanding performances are rewarded with incentives, hourly rate increases and promotions.

Grievances and Discipline: employees may develop concerns about corporate procedures, supervision, payroll, discipline or other matters. The chain of command structure provides an opportunity for employees to address their concerns first with their immediate supervisor, then to higher levels through the chain of command. We use the My Safe Workplace as an employee communication and complaint resolution tool.

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Compliance

We are fully compliant with all mandatory regulatory authorities.